Eclipse Crown Responsible Gambling for New Zealand Players
Eclipse Crown is for adults aged 19 and over who play for entertainment. Every account, including NZD accounts, carries the same tools for staying in control; this page lists them, explains how they work with UTC timings and shows where to find help.
Tools
| Tool | Options | Effect |
|---|---|---|
| Deposit limit | Day, week, month | Caps deposits |
| Loss limit | Day, week, month | Caps losses, counted on deposits |
| Wager limit | Day, week, month | Caps total bets |
| Cooling-off | 1 week, 1, 3 or 6 months | No deposits or offers; withdrawals allowed; ends automatically |
| Self-exclusion | 6 months, 9 months, 1 year | Account disabled; no deposits, withdrawals or offers |
How changes work
A lower limit applies immediately; a higher one needs email confirmation and starts only after the current limit expires. The cashback day follows the platform's UTC clock, which is behind New Zealand time, so it does not match your local midnight. Loss limits count deposits: with NZ$50 deposited and a NZ$10 limit, a NZ$1,000 win can still fall by more than NZ$10. Set tools through the limits link on the responsible gaming page of eclipsecrown.com or with live chat.
Habits
- Gambling is entertainment, not income or a way out of debt.
- Set a budget in NZD before you deposit, then a matching limit.
- Decide when to stop and keep to it.
- Never chase losses or borrow to play.
- Quick pokies sessions add up: a wager limit helps.
Warning signs
Spending more or playing longer than planned, chasing losses, using money for bills, hiding your play or feeling restless without it are signs to take a break and talk to someone.
Minors
19+ only; proof of age can be requested. Parents can use filters such as Net Nanny or Cyber Patrol and should not save passwords on shared devices.
Help
Gamblers Anonymous (gamblersanonymous.org) and Gambling Therapy (gamblingtherapy.org) support players and families; a local doctor or counsellor is another good first step. Do not pay someone else's gambling debts. Our team in live chat can set limits or close accounts; see our contact page.
Questions
How do I set a limit?
Via the limits link on eclipsecrown.com or live chat; lower limits apply at once.
Can I take a break and still withdraw?
Yes during cooling-off; not during self-exclusion.
How do I self-exclude?
Choose six months, nine months or a year; the account is disabled immediately.
Where can I find help?
Gamblers Anonymous, Gambling Therapy or a local doctor.